MBS Unisex Columbia fleece jacket

Proper Patriot is a made-to-order apparel company, meaning that your item(s) are not produced until after your order is paid for, verified, and approved. Orders typically are printed, packaged, and shipped within 10 business days.

Remember that the shipping selection you chose plays a part in your apparel's arrival time to your doorstep. If you are desperately in need of it sooner, please email us!

However, due to COVID 19, some orders could take much longer based on apparel availability. If we foresee an issue arise, we will email you based on the contact information you provide during checkout. 

All orders either ship First Class, USPS Priority, or International Priority Mail. You will receive a notification via email or text message when your order is shipped.

If you have any questions, please contact our customer service department - we will make every reasonable effort to get your order to you as fast as we possibly can.

CONTACT INFORMATION 
Email: customerservice@properpatriot.com
Monday – Friday: 9:00 AM to 5:00 PM

Patriotically American & 100% Made in the USA

At Proper Patriot, we take pride in our ability to service our customers needs. We stand behind our products and want to make your shopping experience as easy and enjoyable as possible. 

If you have questions or concerns that we can help you answer, or if there’s anything you’d like to speak with us about, we encourage you to reach out to our customer service team.

Email:

CustomerService@ProperPatriot.com

Monday – Friday: 9:00 AM to 5:00 PM

Refunds and Exchanges

We will accept damaged items for refund or exchange within 30 days of the order date as long as the product is in new just out of the bag condition: not worn, not washed – this will be at our discretion. If you have an issue, please email us and we will make every attempt to make it right!

Because we are a print-on-demand company, exchanges or refunds because of sizing issues will not be accepted. Sizing specs are located in each product description in a "CLICK HERE FOR SIZING CHART" hyper link and on the product tab labeled "Sizing Charts",

If a damaged exchange or return is requested- simply provide us with the order number, reason for damaged return, and the item(s) you are returning. Please mail your return back to P.O. Box 1911, Front Royal, VA 22630. We will process your return request within 24 to 48 hours.

After receipt of your exchange or return, please allow five to ten days for your exchange to be processed: received, produced and shipped. Refunds will be processed within 24 hours; you will need to allow time for your bank to post the credit.

Please note that original shipping cost are not refundable.

Custom Orders
Custom orders are not eligible for refund or exchange as these products are made specifically for you and only after your participation in the design process and approval of the design prior to production.

Sale Items and Discontinued Items
We do not accept exchanges or issue refunds on sale items or discontinued items.

Defective Products
In the event you receive a defective product please send us an email, we will make it right.

Contact Customer Service
Email: customerservice@properpatriot.com
Monday – Friday: 9:00 AM to 5:00 PM

This chart is easy, self explanatory and ensures that the apparel you purchase will fit you nicely! For accurate results, grab your best fitting clothes, measure them and determine your size according to the guidelines in the below mentioned charts.

*Women's Fitted

**Please size-up if you would prefer it more loose wearing.

*Men's - UNISEX 

**Please size-up if you would prefer it more loose wearing.

*Long Sleeve - UNISEX

**Please size-up if you would prefer it more loose wearing.

*Hoodie - UNISEX

**Please size-up if you would prefer it more loose wearing.